Frequently Asked Questions

BULK GAS

Do you supply and fit the tank and boiler?

We can supply and install your bulk tank, however your boiler will need to be fitted by a CORGI registered engineer.  We can provide you with details of reliable engineers if required.

My tank has been empty for quite some time, does anything need to be done to it before we can use it again?

Yes, your regulator will need to be reset which our installer can carry out for you.

I have an above ground tank, can it be converted to a below ground tank?

No a new tank will be required, please call us today for a no obligation site inspection and quotation on 01302 328 100.

BOTTLED GAS

Which bottled gas should I use for my barbeque, patio heater or portable heater?

Appliances will generally indicate which bottled gas is suitable, however if you need any advice, please just ask one of our helpful team, we’re only too happy to help!

Where can I get my gas bottle refilled?

Your gas bottle can be swapped for a full one at our site in Doncaster or one of our local gas agents.  Click here to find your nearest agent.

Do i need to come to your Doncaster site to set up with a new gas bottle?

You can either come to our Doncaster site, or use one of our local gas agents.  Click here to find your nearest agent.

Do I need a deposit if i don’t have a gas bottle to start with?

Yes, you will need to complete an agreement form a leave a small deposit, which is refundable upon production of your receipt.

What is the empty weight of a bottle?

The weight written on the side of the bottle is its weight when empty.

I have acquired an unwanted empty bottle, can you collect it?

Yes, we can arrange to have this collected free of charge.